Tradie Packs is a branding and marketing service tailored specifically for tradespeople. We create custom logo designs, branding packs, stationery, templates, signage, websites, and professional documentation to help tradies present a credible and professional image.
FAQ
- Who is Tradie Packs?
- Does Tradie Packs offer brand consultations?
- Can I request custom branding solutions?
- What’s a capability statement and do I need one?
- Where are you based?
- What are your business hours?
- How do I order a Tradie Pack?
- What is the order process?
- What happens after I submit my design brief?
- How do I send through photos or logos?
- How do I provide my logo and artwork details?
- Providing the correct logo format
- Can you help convert the logo into the right format?
- Design references and samples
- Selecting the right artwork option
- Can I see a mockup before I order? - Unfortunately No
- Can I reorder the same design later?
- Do you offer copywriting?
- What if I already have a logo?
- Do you offer printing only options?
- Can I make changes to my design?
- Do I own the files once the job is complete?
- Can I get a website as part of my Tradie Pack?
- Artwork specifications for "Print Only" option
- Logos
- Signage
- Stationery
- Printed Items
- Packs
- Websites
- How much is shipping?
- Can I track my order?
- Transit and delivery information
- What if my order arrives damaged?
- Do you deliver overseas?
- Can I pick up my order?
- Returns policy
About Tradie Packs
- Who is Tradie Packs?
- Does Tradie Packs offer brand consultations?
- Can I request custom branding solutions?
- What’s a capability statement and do I need one?
- Where are you based?
- What are your business hours?
Who is Tradie Packs?
Does Tradie Packs offer brand consultations?
Yes, Tradie Packs provides free branding consultations to help you present your brand professionally. You can book a consultation here.
Can I request custom branding solutions?
Absolutely. Tradie Packs specialises in custom branding tailored to your specific needs, whether you're starting fresh or rebranding. Our team works closely with you to develop unique branding solutions.
What’s a capability statement and do I need one?
A capability statement is a professional document that outlines your business capabilities, services, qualifications, and past work. It's essential for tendering, winning bigger jobs, or presenting to commercial clients. Check out our Capability Statement options here.
Where are you based?
Tradie Packs is Australian owned and operated. We are located in Melbourne, Australia.
What are your business hours?
Monday to Friday
8am - 4pm
Ordering & Process
- How do I order a Tradie Pack?
- What is the order process?
- What happens after I submit my design brief?
- How do I send through photos or logos?
- How do I provide my logo and artwork details?
- Providing the correct logo format
- Can you help convert the logo into the right format?
- Design references and samples
- Selecting the right artwork option
- Can I see a mockup before I order? - Unfortunately No
- Can I reorder the same design later?
- Do you offer copywriting?
How do I order a Tradie Pack?
Simply visit our website, browse the available packs, and order online. You'll then be asked to complete a short design brief so we can get started on creating your brand materials.
What is the order process?
Step 1: Purchase
Purchase preferred size, option and quantity.
Step 2: Supply or Upload
Upload or provide your logo in a vector format on EPS, Ai, SVG or PDF.
Step 3: Confirm Artwork Details
Advise on what you’d like included on the artwork alongside your logo and branding.
Step 4: Samples or References
Do you have a preferred sample or reference for design inspiration (Refer to gallery or PDF samples).
Step 5: Confirmation
Our team will confirm if the logo format is correct and the artwork details have been clarified.
Step 6: Design & Revisions
Our design team will create your custom layouts for you to review, provide feedback and make revisions.
Step 7: Approval & Final Files
Upon finalise approval your design we will then finalise for printing and/or handover.
Step 8: Production & Delivery
Closing email received, production time frames outlined and tracking provided upon dispatch.
Purchase preferred size, option and quantity.
Step 2: Supply or Upload
Upload or provide your logo in a vector format on EPS, Ai, SVG or PDF.
Step 3: Confirm Artwork Details
Advise on what you’d like included on the artwork alongside your logo and branding.
Step 4: Samples or References
Do you have a preferred sample or reference for design inspiration (Refer to gallery or PDF samples).
Step 5: Confirmation
Our team will confirm if the logo format is correct and the artwork details have been clarified.
Step 6: Design & Revisions
Our design team will create your custom layouts for you to review, provide feedback and make revisions.
Step 7: Approval & Final Files
Upon finalise approval your design we will then finalise for printing and/or handover.
Step 8: Production & Delivery
Closing email received, production time frames outlined and tracking provided upon dispatch.
What happens after I submit my design brief?
Once we receive your brief, our team reviews the details and begins your design work. We’ll be in touch if we need more info. You’ll receive drafts for review and can request changes before final approval.
How do I send through photos or logos?
You can upload assets through our design brief form, email them to us, or share via Google Drive, Dropbox, or WeTransfer. Please email or share to info@tradiepacks.com.au
How do I provide my logo and artwork details?
During the Order Process: Below the selections on the order page, there are fields and dropdowns where you can fill out the relevant details as part of the order.
By Email: Alternatively, you can email your logo and artwork details to info@tradiepacks.com.au or reply to your online order confirmation with the necessary information.
Providing the correct logo format
How to Provide Your Logo in the Correct Vector Format:
For a detailed guide, visit: A Guide to Providing Your Logo in the Correct Vector Format
Vector Formats:
Submit your logo in .AI (Adobe Illustrator), .EPS, .SVG, or .PDF formats. These formats are scalable and suitable for high-quality printing.
Obtaining the Correct Format:
Request the original vector file from your designer or logo provider. If unavailable, you can use Tradie Packs' logo vectorization service for a one-time fee of $200.
Importance of Correct Format:
Providing the correct file format ensures a faster turnaround, better quality results, and avoids delays in your custom branding projects.
Avoid Raster Formats:
Do not use .JPG, .PNG, .GIF, or .TIFF files as these are pixel-based and may appear blurry when enlarged.
For a detailed guide, visit: A Guide to Providing Your Logo in the Correct Vector Format
Vector Formats:
Submit your logo in .AI (Adobe Illustrator), .EPS, .SVG, or .PDF formats. These formats are scalable and suitable for high-quality printing.
Obtaining the Correct Format:
Request the original vector file from your designer or logo provider. If unavailable, you can use Tradie Packs' logo vectorization service for a one-time fee of $200.
Importance of Correct Format:
Providing the correct file format ensures a faster turnaround, better quality results, and avoids delays in your custom branding projects.
Avoid Raster Formats:
Do not use .JPG, .PNG, .GIF, or .TIFF files as these are pixel-based and may appear blurry when enlarged.
Can you help convert the logo into the right format?
Yes, in most circumstances we can vectorise a logo. This is the process of recreating the logo from scratch, matching fonts, symbols, colours, layout as close as possible to the original logo.
Vectorizing a logo is the process of converting a raster image (like a JPEG or PNG) into a vector image.
Cost:
Vectorizing a logo is a once off fee of $200.00
File Formats:
We will provide back the vector file formats in EPS and PDF
Future Usage:
Utilising this service will leave you better placed for future orders with both Tradie Packs and other suppliers.
Design references and samples
Based on the samples provided via the gallery or each product page, please let us know if you have a preferred design to work from (we use this as a base and customise it).
You can screenshot, attach, or mention the company name of the design you like. Feel free to send a photo or mockup for us to recreate. Click here
Selecting the right artwork option
Design Required - Standard Selection:
This service includes our designers creating a range of layout concepts, refining your chosen concept based on your feedback, and preparing the print-ready artwork.
You will need to supply/upload your logo in a vector format along with any other details to be included in the artwork.
Reorder or Printing Only:
Select this option only if:
-
Tradie Packs has previously created your artwork, and you require a reprin
-
You have your own graphic designer and can supply the print-ready artwork based on the specifications below.
Can I see a mockup before I order? - Unfortunately No
Unfortunately No, we do not provide free mockups before an order is placed. Once an order is placed and paid for, the job is considered official. You will then receive priority based on the online order.
Can I reorder the same design later?
Yes, we keep your design files on record, so you can easily reorder or request updates at anytime.
Do you offer copywriting?
Yes, we do. We can connect you with our professional copywriter to help craft clear, engaging content for your marketing materials, website or capability statement.
Design & Printing
- What if I already have a logo?
- Do you offer printing only options?
- Can I make changes to my design?
- Do I own the files once the job is complete?
- Can I get a website as part of my Tradie Pack?
- Artwork specifications for "Print Only" option
What if I already have a logo?
No problem! We can work with your existing logo to create matching stationery, templates, and branded materials. We also offer logo redraw or vectorising services if needed.
Do you offer printing only options?
Yes. We provide high-quality printing for business cards, signage, banners, and more. We also offer artwork-only services if you'd prefer to print locally.
Can I make changes to my design?
Absolutely. We include revision rounds in each package to ensure you're 100% happy with your final branding.
Do I own the files once the job is complete?
Yes – you receive full ownership of your final logo files and designs, supplied in multiple formats for print and digital use.
Can I get a website as part of my Tradie Pack?
Yes – we offer website design as an add-on or standalone service. Our websites are modern, mobile-friendly, and tailored to tradies who want to showcase their work online. Check out our Website options here.
Artwork specifications for "Print Only" option
If you have your own graphic designer, please view the artwork specifications below for each product when providing print ready artwork.
Turnaround Times
- Logos
- Signage
- Stationery
- Printed Items
- Packs
- Websites
Logos
Custom Logo Design
> Process normally takes up to 12-14 business days from once the design brief is accepted.
> Initial Logo Concepts: 7-10 Business Days
> Logo Revisions: 2-3 Business Days
> Finalise Logo: 1 Business Day
Premium Logo Design
> Process normally takes up to 14-21 business days from once the design brief is accepted.
> Initial Logo Concepts: 10-12 Business Days
> Logo Revisions: 4-5 Business Days
> Finalise Logo: 1-2 Business Day
Signage
Corflute Signage
Design Process: 2-3 Business Days
Print Production: 2-3 Business Days + Transit from Melbourne
Banners Mesh
Design Process: 2-3 Business Days
Print Production: 7-10 Business Days + Transit from Melbourne
ACM Panels
Design Process: 2-3 Business Days
Print Production: 4-5 Business Days + Transit from Melbourne
PVC Banners
Design Process: 2-3 Business Day
Print Production: 4-5 Business Days + Transit from Melbourne
Stationery
Business Cards
Design Process: 2-3 Business Days
Print Production: 4-5 Business Days + Transit from Melbourne
Custom Branded Presentation Folders
Design Process: 2-3 Business Days
Print Production: 5-6 Business Days + Transit from Melbourne
Custom Notepads
Design Process: 2-3 Business Days
Print Production: 4-5 Business Days + Transit from Melbourne
Carbonless Books (Duplicate & Triplicate)
Design Process: 2-3 Business Days
Print Production: Up to 15 Business Days + Transit from Melbourne
Electronic Templates
Design Process: 3-4 Business Days
Printed Items
Flyers
Design Process: 4-5 Business Days
Print Production: 4-5 Business Days + Transit from Melbourne
Capability Statement
Design Process: 5-7 Business Days
Print Production: 4-5 Business Days + Transit from Melbourne
Custom Stickers
Design Process: 2-3 Business Days
Print Production: 4-5 Business Days + Transit from Melbourne
Custom Magnets
Design Process: 2-3 Business Days
Print Production: 4-5 Business Days + Transit from Melbourne
Custom Stubby Holders
Design Process: 2-3 Business Days
Print Production: Up to 15 Business Days + Transit from Melbourne
Packs
Tradie Pack 1: "Get Started"
> Process normally takes up to 10-14 business days from once the design brief is accepted.
> Initial Logo Concepts: 7-10 Business Days
> Logo Revisions: 2-3 Business Days
> Finalise Logo: 1 Business Day
> Stationery Design Process: 2-3 Business Days
> Print Production: 4-5 Business Days + Transit from Melbourne
Tradie Pack 2: "The Solid Base"
> Process normally takes up to 2-3 weeks once the design brief is accepted.
> Initial Logo Concepts: 7-10 Business Days
> Logo Revisions: 2-3 Business Days
> Finalise Logo: 1 Business Day
> Stationery Design Process: 2-3 Business Days
> Print Production: 4-5 Business Days + Transit from Melbourne
Tradie Pack 3: "The Digital Foundation"
> Process normally takes up to 3-4 Weeks from once the design brief is accepted.
> Initial Logo Concepts: 7-10 Business Days
> Logo Revisions: 2-3 Business Days
> Finalise Logo: 1 Business Day
> Stationery Design Process: 2-3 Business Days
> Web Design Process: 5-7 Business Days
> Web Development: 7-10 Business Days
> Print Production: 4-5 Business Days + Transit from Melbourne
Tradie Pack 4: "The Inspiration"
> Process normally takes up to 4-5 Weeks from once the design brief is accepted.
> Initial Logo Concepts: 7-10 Business Days
> Logo Revisions: 2-3 Business Days
> Finalise Logo: 1 Business Day
> Stationery Design Process: 4-5 Business Days
> Web Design Process: 5-7 Business Days
> Web Development: 7-10 Business Days
> Print Production: 4-5 Business Days + Transit from Melbourne
Websites
Rolling Landing Page Website
Design Process: 5-7 Business Days
Web Development: 7-10 Business Days
Multi Page Website
Design Process: 5-7 Business Days
Web Development: 7-10 Business Days
Shipping, Delivery, Returns & Issues
- How much is shipping?
- Can I track my order?
- Transit and delivery information
- What if my order arrives damaged?
- Do you deliver overseas?
- Can I pick up my order?
- Returns policy
How much is shipping?
All our products and prices you see include GST and delivery.
Can I track my order?
Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to dispatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.
Transit and delivery information
Tracking:
In most cases, we can provide tracking for your delivery once your job has been dispatched. We will pass on as much information as possible.
Possible Delays:
If you have not received your delivery within a reasonable timeframe or if the tracking is not updated, please contact us. Couriers do not always notify us or the supplier of issues, so we may not be aware of delays.
Couriers Used:
Our suppliers use various courier companies within Australia, including interstate couriers, local same-day couriers, and in some cases, Australia Post.
Our Location & Transit:
We are located in Melbourne, and most of our suppliers are also based in Melbourne or on the East Coast of Australia. Please consider interstate transit time based on your location.
What if my order arrives damaged?
Please contact us right away. We guarantee the quality of our printing and we want to know right away if a quality control issue has occurred. In some circumstances orders can be damaged in transit.
Email info@tradiepacks.com.au any photo evidence and one of our customer service staff will respond to you personally to fix the problem. It’s extremely rare, but normally our suppliers can provide reprints or replacements as soon as possible.
Do you deliver overseas?
At this stage, Tradie Packs delivers within Australia only. If you're located overseas and interested in our services, please get in touch — we can often provide digital design files or discuss alternative delivery options.
Can I pick up my order?
We don’t offer a pickup option at this stage. All orders are shipped directly to your address to keep the process smooth and efficient. You’ll receive tracking details once your order is on its way.
Returns policy
In the rare event your order is damaged, incomplete, or contains errors, please contact us at info@tradiepacks.com.au. Include photos of the issue so we can take appropriate action. In most cases, we can offer a reprint or a discounted price for a reorder if something was missed. Tradie Packs' refund policy is outlined in our Terms & Conditions. Please review these terms for details on when refunds may be provided.