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Coming into the summer period in Australia & New Zealand, together with the ‘silly season’, can lead to a frantic energy in many areas. Attempting to ‘get it all done by Christmas’ means a potential for increased overtime in many businesses. So, is overtime a positive or negative for your business? Well, it depends!

As you may have experienced over the past few years, there is a significant shortage of skilled workers in almost every industry. Your ability to hire and more importantly keep great people will become a necessary component for longevity in business, regardless of your trade.

A strategy is required to ensure that the overwhelm that can flow off the back of this ‘silly season’ is minimised. This way a business can say ‘yes’ to the work that is important, ‘no’ to work opportunities that don’t fit, and generate the profits required for the business at the same time.

I'm going share with you the Six P’s that we use at PROTRADE United to help our
clients clarify the dream customer for their business. Read on to discover the Six P’s below, and match them against the customers that you'r working with to help you identify the best customers for your business moving forward.

As many trade businesses are experiencing a shift in the purchasing demand for their services, together with media chatter around ‘rising costs of living’, a challenge being faced now is, how do I manage the price conscious customer, who may be out to shop around for a cheaper option?

As we head into the new financial year it is a perfect time to review, reflect and reset the financial foundations of your business. In this article we will discuss who could be on your financial team to help you with important financial decisions on your business journey.

In chatting with business owners about whether they should provide training for their employees, I often reply back with:  “It is not whether you should or should not, it is a question of how much you provide.”

You see innovation is just asking a really simple question. The question is: "How do I serve my customers even better than I did yesterday?"

If you are looking to serve and deliver value to your customers even better than you did yesterday and looking at the way that you can modify processes, your product, and upgrade your people, then you are an innovator.

Over the last three to four years, there has been an increased focus from business owners on boosting team and labour productivity. With rising costs, getting a return on labour has been more important than ever. Various methods have been tried such as providing financial incentives, working on healthy lifestyle practices, skill training, team building days and personal development.